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Usability
Assessment Methods (continued)
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User
assessments
- Applicable to all design phases. In early stages, users
assess and give feedback on paper or whiteboard sketches, paper
storyboarding, and computer-based prototyping. Typically,
individual assessments are followed by group discussions that
lead to redesign. This process is repeated until the designs
are refined enough to proceed to more concrete representations
and prototyping. In later stages, these assessments merge
into co-operative evaluation and user performance evaluation.
Co-operative
evaluation
- Suitable for use as soon as a part-task or full-task prototype
or simulator is available. The design team and user group
collaboratively identify interface problems. Users employ
a "thinking-aloud" technique and verbally express their thought
processes as they perform specific tasks. These are recorded
for analysis and joint discussion by the design team and the user
group.
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In-progress
co-operative evaluation using En Route Air Traffic Control
Simulation.
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| FAA
William J. Hughes Technical Center
Human Factors Laboratory |
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