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Step
6 - Design Human-to-System Interfaces
With
the information from STEP 5, design of the human-to-system interfaces
and workstations can commence. Interface guidelines are selected,
human-to-system interface points identified. Procedures are
developed for each human task and subtask and the most appropriate
technology selected to enable performance and human-to-system interaction.
Interface designs are then developed which comply with the interface
guidelines. These designs are then subjected to usability
assessments in an iterative process that seeks user feedback that
is incorporated in design refinement and reevaluated by users.
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Identify
and implement interface guidelines. Identify and implement
the guidelines to be used for interface and screen design.
These may be published guidelines, handbooks, or standards such
as the FAA Human Factors Design Standard, (HFDS), (DOT/FAA/CT-03-05,
HF-STD-001) or system development specific "Style Guides."
The former provide guidance such as short term memory limitations,
preferred display and control modalities, anthropometrics, and
physical strength and stamina limitations. The later provides
specific guidance to system programmers on screen layout, menu
design, and interaction methods so that user screens will be
consistent.
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Identify
& detail human interface points. Use the functional
architecture and Operation Sequence Diagrams to determine all
points at which the human and system interact. Further
determine all information transitioned at these points between
the human and system or vice versa.
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Develop
interface concepts. Determine the input and output
modalities for the human-to-system interfaces based on the information
transitioned, such as text, graphics, or numeric tables.
Select the appropriate technology to support the interface such
as computer monitor and keyboard, mouse, joy stick, touch screen;
status display with pushbuttons; manually activated valve; or
other devices.
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Develop
interface designs. For each interface point, develop
candidate interface designs. These can range from computer
screen designs for operators to equipment racks and status panel
designs for maintainers.
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Conduct
usability assessments. As early as possible in the
design cycle, initiate user evaluation and assessment of candidate
interface designs. Refine designs based on user feedback.
Iterate, until user acceptable designs are obtained. Continue
these activities through operational evaluation and test.
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