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Step 1 - Understand Organizational/Mission Need
The
development of a new system or a major upgrade of an existing system
is undertaken to fulfill an organizational or "mission" need. Within
the FAA, these systems are often large, complex, multi-faceted and
national or international in scope. A new system must also fit within
the existing or envisioned FAA infrastructure. Significant
funding and personnel resources must be dedicated to acquisition
and implementation that must be performed in adherence to FAA policy
and acquisition procedures.
The
first step in this process is to perform a Mission Needs Analysis
which includes the following activities:
- Define
reference environment/current capability
-
Define needed capability or shortfall improvements
- Create
system use scenarios
- Identify
operational impact and benefits.
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FAA
Mission Needs Analysis
Items & Time Line |
The
role of Human Factors is to participate in the Mission Needs Analysis
in order to gain an understanding (from the human performance perspective)
of the reason the acquisition is being sought and its goals. This
participation also provides the Human Factors specialist with information
needed to formulate and support Context of Use definition and documentation
which is Step 2 of the user/human-centered design.
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