6.3 How to know it is working

1. Heightened employee attitude towards safety, months after initial training.
   
   
2. Consistent follow-up by leadership to support system-wide improvements.
   
   
3. Employees are not disciplined for reporting their errors.
   
   
4. Increased trust between workforce and leadership.
   
   
5. Increased involvement of the workforce sharing their ideas for improvement.
   
   
6. Increased voluntary workforce error disclosure (NOTE: Increased reporting may appear to be increased “errors.” Be sure these two are not equated).
   
   
7. Decreased repetitive errors/rework.
   
   
8. High interest in event investigation results and MHF initiatives.
   
   
9. Increased positive feedback on the MHF initiatives from all levels of the organization.
   
   
10. Increased positive responses on annual employee surveys.