4.2 How do you implement the Shift/Task Turnover process?

1. Create and instill standard policies, procedures, and protocol.
   
   
   1. Formalize policies and procedures that make the turnover as important as the work.
      
      
   2. Develop, improve, and implement policies and procedures.
      
      
   3. Communicate policy and procedures to all personnel.
      
      
   4. Consider technology enhancements that improve the transfer of visual information (e.g., photos, graphics, movies).
      
      
   5. Consider best practices documents for shift/task turnovers.
      
      
2. Provide a time and place for formal shift/task turnover. Numbering wrong & following.
   
   
   1. Dedicate a location for shift turnover meetings that is clean, comfortable, and relatively free of distractions. Access to computers and data sources should be provided, if appropriate.
      
      
   2. Include a dedicated time for a proper shift turnover within the regular work hours.
      
      
   3. Carry out the task turnover at the aircraft where the task is being accomplished.
      
      
3. Ensure the quality of shift/task turnover Information.
   
   
   1. Standardize written communications.
      
      
   2. Ensure consistent level of detail in turnover documentation.
      
      
4. Deliver initial and recurrent training on how to conduct a good shift/task turnover.
   
   
   1. Emphasize the criticality of shift/task turnover and impact on continuing safety.
      
      
   2. Emphasize use of checklists, shift status reports, and applicable shift/task turnover documents.
      
      
   3. Define acceptable communication practices.
      
      
   4. Describe how to conduct and participate in turnover meetings.