3.0 Human Factors Training
3.1 Why Human Factors Training is important
- Human Factors training is instrumental in fostering a positive safety culture.
- Human Factors training for the workforce, including for the leadership, is a critical and cost-effective first step in identifying methods to recognize, understand, and manage human performance issues.
- Effective Human Factors training not only improves work performance, but also promotes workforce physical and psychological health.
- Initial and recurrent training on new regulations, procedures, and equipment are opportunities to reinforce awareness of the Human Factors issues that affect job performance.
- ICAO and many NAAs mandate or recommend Maintenance Human Factors training, recognizing its impact on safety and quality.