3.0 Human Factors Training

3.1 Why Human Factors Training is important

  1. Human Factors training is instrumental in fostering a positive safety culture.

  2. Human Factors training for the workforce, including for the leadership, is a critical and cost-effective first step in identifying methods to recognize, understand, and manage human performance issues.

  3. Effective Human Factors training not only improves work performance, but also promotes workforce physical and psychological health.

  4. Initial and recurrent training on new regulations, procedures, and equipment are opportunities to reinforce awareness of the Human Factors issues that affect job performance.

  5. ICAO and many NAAs mandate or recommend Maintenance Human Factors training, recognizing its impact on safety and quality.