1.3 How to know it is working
- Events are investigated to understand the contributing factors, and corrective actions are developed to reduce the likelihood of future occurrences.
- Deviations from existing procedures are uncovered during the investigations, and they are corrected.
- The number of events caused by human performance factors decreases.
- The operator saves time and money by decreasing interruptions to revenue flights, rework, personal injuries, and equipment damage.
- Throughout the maintenance organization, personnel are discussing events, contributing factors, and corrective actions.
- Positive results from an internal audit or adherence to regulatory guidelines.
- All parties increasingly accept voluntary reporting systems.