Overview

Table of Contents

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Cooperative Problem-Solving in the Interactions of Airline Dispatchers with ATCSCC

• Executive Summary
• Electronic version of paper (91 KB, format: Adobe Acrobat)

Cooperative Problem-Solving in the Interactions of Airline Dispatchers and Flight Crews

• Overview
• Electronic version of paper (50 KB, format: Adobe Acrobat)

Free Flight Issues from an AOC Perspective

• Overview
• Electronic version of paper (15 KB, format: Adobe Acrobat)

Effects of the Expanded National Route Program on Management of the National Aviation System

• Overview
• Electronic version of paper (35 KB, format: Adobe Acrobat)

Data on the Impact of the Expanded NRP on Fuel Consumption

• Electronic version of the paper is not available.

Design of a Cooperative Problem-Solving System for Enroute Flight Planning: An Empirical Evaluation

• Overview
• Electronic version of paper (1.3 MB, format: Adobe Acrobat)

Design of a Cooperative Problem-Solving System for Enroute Flight Planning: An Empirical Study of Its Use by Airline Dispatchers

• Introduction
• Electronic version of paper (233 KB, format: Adobe Acrobat)

Distributed Problem-Solving by Pilots and Dispatchers

• Electronic version of the paper is not available.

Airline Dispatch and ATCSCC: A Cooperative Problem-Solving Success Story with a Future

• Abstract
• Electronic version of paper (20 KB, format: Adobe Acrobat)

Situational Awareness at Different Levels of Abstraction: The Distributed Cooperative Problem-Solving Domain of ATCSCC-Airline Operations

• (Not part of the originally-published book)
• Overview
• Electronic version of paper (20 KB, format: Adobe Acrobat)

Acknowledgements

This work has been supported by the FAA Office of the Chief Scientist and Technical Advisor for Human Factors (AAR-100) and NASA Ames Research Center. We would like to express appreciation to Eleana Edens, Larry Cole and Tom McCloy of the FAA; to Ev Palmer and Sherry Chappell of NASA Ames Research Center; to the participating air traffic managers, pilots, dispatchers and airlines; and to Roger Beatty, Joe Bertapelle, Don Kneram, Bill Leber, Al Krauter, Tim Antolovic, Mike Nadon, Rich Milligan, Craig Parfitt, Tim Minor, Larry Earhardt, Harold Johnson, Charlie Kaufman, and the Airline Dispatchers Federation for their assistance in conducting this work.

The conclusions stated in these reports do not necessarily reflect official policies of the FAA or NASA.

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